Privacy Policy

Effective Date: 26th April 2026
Business Name: Move the Mess
Website: www.movethemess.net

1. Introduction

We are committed to protecting your privacy and handling your personal data in a transparent and secure way. This policy explains how we collect, use, and protect your information when you use our website or services.

2. Information We Collect

We may collect the following information:

  • Name

  • Contact details (phone number, email address)

  • Address (for service bookings or quotes)

  • Any information you provide via contact forms or enquiries

We may also collect limited technical data such as:

  • IP address

  • Browser type

  • Website usage data (via cookies)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver our services

  • Improve our website and customer experience

  • Contact you regarding bookings or services

We do not sell or share your personal data with third parties for marketing purposes.

4. Sharing Your Information

We may share your data only where necessary, such as:

  • With trusted service providers (e.g. waste disposal partners)

  • To comply with legal obligations

All third parties are required to respect your data and keep it secure.

5. Data Storage & Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Your data is stored securely and only retained for as long as necessary.

6. Cookies

Our website uses cookies to ensure it functions properly and to help us understand how visitors use the site.

Cookies are small text files stored on your device. We use them to:

  • Enable essential website functionality

  • Improve website performance and user experience

  • Analyse how visitors interact with our website

We use basic analytics tools to collect limited, non-personally identifiable information such as:

  • Pages visited

  • Time spent on the site

  • General location (e.g. city or region)

  • Device and browser type

This information helps us improve our website and services.

We do not use advertising cookies or third-party marketing trackers.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect how the website functions.

When you first visit our website, you may be given the option to accept or manage cookies.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Move the Mess
Phone: 07415 150 150

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.